Rite Aid reviews

3.2

34% would recommend to a friend

(7,559 total reviews)

Matt Schroeder

19% approve of CEO

16% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule; coworkers are really nice; I really like working in retail.

Cons

Upper management has recently cut way back on man hours it gives each store while increasing the work load. Now the stores in our Atlanta district are operating on overworked, skeleton staffs. We are falling further behind each day on our tasks with no way to catch up. I just hate going to work, now. The store is in kayos, and this is a big welcome sign for the riffraff and shoplifters.

2.0
Sep 12, 2009
Recommend
CEO approval
Business Outlook

Pros

My own store has an excellent staff - everyone is very friendly and customer-service oriented. Much of the complaints other stores receive about rude employees and poor service do not occur here.

Cons

Simply put, it is an abysmally managed company. There is only so much store-level employees can do, and we seem to be expected to keep this sinking ship afloat while being undercut at every turn. Interesting that the company believes cutting pay, cutting hours, and increasing the workload will somehow encourage their lifeblood - good employees - to remain and perform well. The most egregious example of this is the latest money-wasting program, Best Practices. Excuse me, but after three years I think I know how to place merchandise into a bag properly. This is just another poorly hidden racket designed to remove higher paid management in the futile hope that cutting out precisely what makes a store perform well will somehow save the company from ruin. Ironic that a company that claims to "make it personal" is willing to shoot itself in the foot by understaffing and cutting hours, something that I have yet to see a customer respond to positively. Our DM even kicked the Salvation Army off our property at Christmastime for "soliciting"!

1.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

not much of late and probably won't be in the future. Insurance is ok. Most of the customers are great but we really don't have the time to talk to them like we use to.

Cons

discrimination is rampant, asked to work off the clock, don't get breaks. pressured to do two tasks at one unless your one of the suck ups. DM doesn't have a clue and is a big part of the problem. It is a pitiful operation here in Alabama and I can see bankrupt in the future. morale can't get much lower. Store manager is one of the worst managers I have ever seen.

Viewing 7354 - 7356 of 7,559 Reviews

Glassdoor has 7,737 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.