Rite Aid reviews

3.2

34% would recommend to a friend

(7,559 total reviews)

Matt Schroeder

19% approve of CEO

16% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 19, 2011
Recommend
CEO approval
Business Outlook

Pros

A job and a paycheck

Cons

Benefits too high Lack of communication from upper management Loss prevention is nonexistent Lack of competent upper management Too many old people in upper management who are too lazy to do their jobs

3.0
May 19, 2011
Recommend
CEO approval
Business Outlook

Pros

You always stay busy, and the time goes by very fast. Their are are goals with deadlines to meet, and almost everything is spoonfed to you, via the portal.

Cons

Having an hourly store manager position, when the job really requires you to be salaried. Some deadlines are not realistic, and the opportunity for advancement is rarely there. Low volumn stores do not have a payroll hour budget, that allows everything that needs done to be completed 100%, all of the time.

3.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

-Compensation is slightly higher than minimum wage -Not as busy as other drugstores (CVS, Walgreens) -Since its a pharmacy store, many customers are regulars and you can develop good relationships with some of them -The discount is 20% for employees; about what you'd expect from this type of location, I guess. It's not terrible.

Cons

-Apparently this company is losing a lot of money, because they only schedule ONE person to run the entire front end of the store (everything but the pharmacy). So you are there alone with the manager, and you're expected to be the cashier, help people on the floor, run the photo lab, make sure everything's clean, help people with perfume, AND perform extra tasks such as price changes. It is ridiculous. I certainly do not mind hard work, but with this level of work, it is difficult to provide the best customer service. I suppose if the manager is hard-working it would be better, but at my location, the manager sat in his office essentially the whole day. So, I was basically working by myself. Rite Aid needs to take a cue from Walgreens and have at least two people scheduled in the front end. -Management does not communicate with employees. You have no idea if you're doing a good job or not. -The attitude at Rite Aid is not focused on the customer, its focused on getting as many people to sign up for their stupid Wellness Cards. Maybe if they cared a bit more about customer service, they'd have more business! -Like CVS, Rite Aid now requires a card (the Wellness Card) for a customer to be eligible for sales. Unlike CVS, Rite Aid will NOT scan a courtesy card if a customer does not want a Wellness Card. This sucks for cashiers because you get customers constantly whining about how unfair it is to need a card.

Viewing 7363 - 7365 of 7,559 Reviews

Glassdoor has 7,737 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.