Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 16, 2026

You have to like change

Recommend
CEO approval
Business Outlook

Pros

Consistent business, good benefits, flexible schedule

Cons

Management is a revolving door, very little support in day to day activities

3.0
Feb 11, 2026

a bit messy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent pay for part time

Cons

quite messy, high workload during chinese new year

5.0
Feb 8, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

Good overall experience. Well known brand

Cons

Can improve overall brand by modern touch

Viewing 31 - 33 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.