Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working over there and learned a lot

Cons

Even though there is an opportunity to grow, there are lots of restrictions

4.0
Dec 4, 2025

Night Manager

Recommend
CEO approval
Business Outlook

Pros

Great team and very strong development.

Cons

Very high intensity at times and very high guest expectations

Viewing 46 - 48 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.