Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 12, 2025

Professional

Recommend
CEO approval
Business Outlook

Pros

I like worked there becuse I could imporve our myself to learn new thing from other department

Cons

The service charge not always good, it was always depand on revenue

2.0
Nov 6, 2025

Experience

Recommend
CEO approval
Business Outlook

Pros

team is welcoming and nice

Cons

Workload is not worth it for the low pay High turnover rates

3.0
Nov 6, 2025

micromanage

Recommend
CEO approval
Business Outlook

Pros

they give a good pay to their employees

Cons

management style bad including time management, micro managing their employees, no place to grow, subjective

Viewing 55 - 57 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.