Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 28, 2025

Fun

Recommend
CEO approval
Business Outlook

Pros

Mostly loved this job. Lots of Fun.

Cons

Bosses were sometimey. Very wishy washy

3.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are great and everyone wants you to succeed

Cons

The company preaches growth from within but never gives you the opportunity to grow and instead keeps hiring outside ensuring you won't be able to transfer or get a promotion within your department.

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Pay, Benefits, and management is overall organized and caring.

Cons

A lot of politics. Play the game right and they may advance you, but 9/10 depending on the individual in management they prefer to advance people they like more than people who show results, loyalty, or a good attitude.

Viewing 94 - 96 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.