Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, excellent benefits, and a great environment for growth

Cons

Can be a bit stuffy, can get so worried up about maintaining to Ritz Carlton image that it loses sight of things that matter.

4.0
Jun 9, 2025

Tough but with perks

Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, not too much over time, educational opportunities

Cons

Unpaid over time, management varies between decent and incompetent

Viewing 109 - 111 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.