Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Stability, great management, career advancement opportunities, working one on one with VIP Guests, can transfer to any Marriott/ Ritz Carlton chains all over the world.

Cons

Very competitive corporate culture, varying shifs (morning, afternoon, evening)

4.0
Mar 3, 2014

Great company

Recommend
CEO approval
Business Outlook

Pros

What I loved about Ritz Carlton was the brand. I can really buy into their culture and the service we strived to provide every day.

Cons

When new management is hired from outside of the company it seems like they are hiring those people to get a cheaper manager. The issue is that they were also terrible managers.

Viewing 2752 - 2754 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.