Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,969 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 13, 2016

good at first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing was the meals and cafeteria. The staff was close knit.

Cons

Worked tehre to feel like I was judged and looked down upon by fellow associates. I feltlike everyone was so clickish and talked behind your back.

4.0
Jan 4, 2016

Server

Recommend
CEO approval
Business Outlook

Pros

Money, money, money. This place is run on money and the ONLY REASON to be here is to make it.

Cons

Terrible managment. If it werent for said money these people with their butt on their own lips would have to do the work. Unfortunately this company teaches to have a first person resolution completely taking any commitment away from managers.

5.0
Dec 15, 2015

front desk agent

Recommend
CEO approval
Business Outlook

Pros

Excellent management and limitless possibilities to grow within the company. Great training programs as well as a sincere staff at hand.

Cons

Work life balance can be difficult to manage. But you are in the hospitality industry, so this should not come as a surprise.

Viewing 277 - 279 of 2,969 Reviews

Glassdoor has 3,536 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.