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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,964 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 15, 2013

      Slaves serving ladies and gentlemen.

      Guest services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Looks great on resume if you are in hospitality industry or customer service. Great tips if you are working hourly tip jobs.

      Cons

      No diversity (prefers caucasians) If you're good looking or pretty you got the job. Intelligence or degree does not matter as long as you look good and have good body. Poor.. I mean really poor management. Managers don't do anything but check female employees out and verbally harrase them. No work and personal life balance (married to your job) Scheduling sucks real bad. Have done back to back for a week. No support from management. Favortism Only promotes the people they hang at the bar with. Management and male employees degrade female employees and disrespects them. Guest treats associates like slaves. Does not live by the "credo" card.

      5.0
      Aug 15, 2013

      One of the most professional employers I have worked for

      Gardemanger cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      The application process is highly professional and statistics say, only one in 14 gets the job. The company is interested in keeping their employees life-long and therefore makes sure to get people in with the right attitude. Their credo is "We are ladies and gentlemen, serving ladies and gentlemen". Employees treat one another with respect and are trained to use a differential language. Employees are evaluated and trained professionally and frequently on their jobs. Special skills are recognized and mentored. Employees who wish to step up or switch departments get full support and are trained accordingly to achieve their goals. Great company!

      Cons

      Lengthy and very demanding interview process, though worth it

      3.0
      Aug 14, 2013

      Can be a great place to work depending on who is staffed with you.

      Spa concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a high percentage of positive, upbeat fellow employees and management which provide a wonderful support system to those around them.

      Cons

      Unfortunately not all management and fellow employees are as pleasant as the rest but that is to be expected at any place of employment.

      Viewing 2794 - 2796 of 2,964 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.