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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,964 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Jun 5, 2013

      Changing, but still a good company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great values, very established company with a very good reputation. Very good training and opportunities to move around the globe

      Cons

      A lot of politics, not very competitive compensation - everybody is replaceable mentality

      5.0
      May 21, 2013

      Great coporation to start a career.

      Spa concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent training and benefits. Discount rooms. Excellent ladies and gentlemen to work with.

      Cons

      Dealing with difficult guests. Due to economy, hours are cut.

      5.0
      May 18, 2013

      Phenomenal chance to learn and grow.

      Guest services supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

      Cons

      The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

      Viewing 2812 - 2814 of 2,964 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,529 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.