Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 7, 2017

restaurant manager

Recommend
CEO approval
Business Outlook

Pros

Empowering and line employee focused

Cons

Too much side duties as a manager. very difficult to focus on guest satisfaction.

4.0
Feb 22, 2017

Working Hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great productivity focus for employee.

Cons

There is a very long time work and there is no good initiatives from senior or superior regarding the time of work to let us go home.

3.0
Feb 22, 2017

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Foster strong bonds with colleagues

Cons

Crazy shifts, long hours, low pay

Viewing 2818 - 2820 of 2,965 Reviews

Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.