Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 7, 2012

Best People Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Ritz successfully hires quality of character first and employment skills second.

Cons

Nothing negative to say, except I believe the Ritz is taking a back seat to the Four Seasons.

3.0
Jul 2, 2012

Would Be A Nice Job BUT...

Recommend
CEO approval
Business Outlook

Pros

The Benefits are great!! Co-workers are nice and friendly (some). great location to all transportation

Cons

Hours, No advancement for "certain" departments. Only care about pleasing the guest and not much the employee. The pay is very low for Westchester County oppose to the other two locations in New York because not actually in New York City. The shifts doesnt make sense, and management only seem to care about The Guest and not The Employee

5.0
Jun 29, 2012

Best Job Ever

Recommend
CEO approval
Business Outlook

Pros

-Short shifts -Excellent pay especially in a tipped positions -Great company vision and culture -Always in great locations -Opportunity for growth -You feel great about what you do and the services you provide -Company provides uniforms, free employee cafeteria and others perks -Benefits are excellent -Hard work and great work are rewarded

Cons

-Seasonality -Desire for homogenization of staff makes workplace stagnant -Clientele are the "haves" of the world and have very high expectations -You have to start at the bottom, seniority rules

Viewing 2875 - 2877 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.