Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 21, 2015

In Room Dining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company encourages employee growth, empowers their employees.

Cons

OT hours are often too long.

4.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

friendly staff and colleagues Fun working environment Staff are given empowerment to make changes Staff are given review and feedback of their performance Helpful training

Cons

Lower pay relatively, long and tiring working hours, can built a friendlier working environment, not much employee benefits

4.0
Mar 24, 2015

Voyager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Service Values, Customer Services, Quality Management

Cons

Long working hours. Not-so-competitive salary

Viewing 2890 - 2892 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.