Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Work in a professional environment where everyone is treated with respect. Meeting some of the world's most successful people on a daily basis. Compensation plan when times were good was excellent. Knew exactly what is expected of you.

Cons

With the real estate crash in 2008, the company remained stuck to old ways and were arrogant about the state of the industry, instead of adapting to change and attempting to innovate and bounce back.

3.0
Dec 1, 2011

Great overall experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is excellent at most properties.

Cons

Marriott influence is a negative.

Viewing 2893 - 2895 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.