Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

MOney are good and packages are very good

Cons

Ritz- Carlton Management are very weak, they takes lot of pride in their job and they lack of Humblness. ALthought they reward al lot employees for the jobe done, they don't reward an employee for doing " really" a good job. Reward at the end of the day is given to everyone, including who doesn't deserve it! It turn to be feack and not natural. Ritz also has very stingy owner, and frequently the tools for a good managemnet of teh hotel, are not quite there. Very old forniture, computers, offices, equipment, kicthens,etc... Where I was in Dubai we were sharing 1 computer with 5 F&B Outlet. Other porperties doesn't even give e-mail access to Department Head, that says it all, about how the information are shared! LOL Ritz Carlton is the worst company I've ever worked for, and i wouldn't go back to work for them not even being payd double the salary i make now.

4.0
Sep 20, 2015

banquet server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

one of the best reasons to work with ritz-carlton is about the teamwork.

Cons

there are no cons

5.0
Jul 9, 2009

Ritz know what they are doing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Up to date information on best practices Great focus on what they do Great understanding of connection between employee morale and customer retention

Cons

Salary not always competitive, especially compared to main competition,

Viewing 2959 - 2961 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.