Riverside Health reviews

3.9

81% would recommend to a friend

(658 total reviews)
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Dr. Mike Dacey

88% approve of CEO

66% positive business outlook

Riverside Health has an employee rating of 3.9 out of 5 stars, based on 658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riverside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

658 reviews
3.0
May 4, 2016

Riverside Review

Recommend
CEO approval
Business Outlook

Pros

Disclaimer - I do not work in or near the main campus - so some of my experiences may be different from those who work in the more urban area where corporate is centered. Having said that, I love what I do, where I do it and who I do it with. Our office is small and SUPER patient centered. I feel like we have the support of each other as well as the support of the wider Riverside medical community in the area. It all works very well. Our patients' needs are well-served and the care we provide is very patient-centered and personal. Part of this is that this is a smaller community and we have the luxury of being able to do this. My own department manager is awesome - she listens and she cares - about her staff and the patients. We enjoy great communication here at the office as well and this is a climate set by our manager. I am very happy with my actual job - but my patients, my co-workers and my immediate supervisor are the ONLY reasons that this is so.

Cons

Now.....for the downside - corporate is always corporate and we need them, however, there is a great disconnect between what they do and their understanding and appreciation of what we do. This amounts to some very disrespectful treatment from higher up. Also - and this is a HUGE part of my gripe - our salaries are miserable. It is my understanding that the docs and the administrators are handsomely compensated throughout the healthcare system (as they are everywhere) but the "lesser" employees receive paltry raises on salaries that are not very competitive. One thing I find hilarious (and it speaks to the disrespect I mentioned earlier) is when I asked for a market analysis of my own position several years ago I was told that because we are in a rural area this is a fair salary. Really? We are thirty minutes from the state capital and an hour and a half from the national capital. It isn't THAT rural - and besides - do the insurance companies pay US less because we serve a "rural" area? No, of course they do not. Being lied to is insulting. I have a four year degree and have been in my position for almost ten years here. My position requires the experience and education that I bring to it. After taxes and health insurance are taken out I bring home less than $500 a week. I have a BA and a post-bacc certificate and I make less than $500 a week after taxes. UGH. The health insurance is expensive and has grown more so over the years. It covers less and less and the deductibles keep growing. I work a second job to make ends meet, and so do about half of the other people in my office. It is truly disheartening. I feel like the healthcare system takes advantage of people like myself who still have children at home and appreciate NOT going into the city to work. And I have seen it over and over again - great and competent employees stay here for a time and then when personal circumstances permit them to do so they jump ship for higher paying jobs. Why have the high turnover when you can have people paid well and keep them? I don't get it.

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Riverside Health Response
9y
Thank you for your comments, you have many valid concerns and compliments. Please know that we are addressing these items and will continue to make positive market driven changes to pay and benefits.
3.0
Apr 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Typical hospital environments..the pro here is that there is ample opportunities to try different areas of nursing when and if you desire that.

Cons

I am accustomed to a hospital that has clearly defined nursing policies for every procedure and streamlined orientation that involves the highest focus on safety in terms of both for the patient and for the protection of one's nursing license. I have seen that the nursing policies are incredibly complex and difficult to search and find on their web-site. Each individual hospital branch does not follow the little amount of searchable policies that Riverside has. The policies may be different at each facility and difficult to find. Their policy book that is typed and not on the computer is not organized in to nursing skills and practice, but rather has administrative policies thrown in with it. Nursing orientation, roles, and expectations for each position could be clearly defined. If Riverside is the only place you have worked, you don't even realize what or how things should and could be different/safer for both the patient and the RN.

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Riverside Health Response
10y
Thank you for taking the time to voice your concerns and leave us a review. We appreciate your thoughtful insights and are working to address these concerns.
3.0
Apr 11, 2016

RN ER

Recommend
CEO approval
Business Outlook

Pros

Being a part of helping the local community. I get to provide care for my family and friends. I am looking forward to getting back in school to complete my bachelor's and master's degrees. And the self scheduling flexibility is really helpful as well as tuition reimbursement. The pay partial program is a nice plus as I did not need the insurance benefits.

Cons

The ED has a different dynamic with many strong personalities. The one turn off at this point is observing the nurses talk badly about others, even in front of orientees, myself included. Almost every nurse in the department has had what I feel is an inappropriate conversation about other nurses while I am there. It does not make me feel secure in being part of the team at all. My preceptor was a very knowledgeable nurse and a strong ER presence. However, I felt that I was either being nit-picked or just a nuisance most days as she was often also charge. She spent much of her time doing not work related things. I did feel I could go to her with questions at any point. That wasn't a problem. As preceptor, it is her responsibility to make sure I am doing what I should how I should. But to be unaware of what I have been doing for the last 30 minutes in a room with a critical patient and then state I need to chart more quickly or that bed 2 needs a line and labs, those situations were trying. Often when I asked a question the answer was preceded by "we've talked about this", making me feel insecure about asking questions (though I did anyway). At the end of my 12 wk orientation, I can say I do feel completely comfortable doing my job, but the orientation was trying.

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Riverside Health Response
10y
Thank you for taking the time to leave us a review and share your thoughts.
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Glassdoor has 699 Riverside Health reviews submitted anonymously by Riverside Health employees. Read employee reviews and ratings on Glassdoor to decide if Riverside Health is right for you.