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      Riverside Technologies

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      Riverside Technologies reviews

      3.2

      53% would recommend to a friend

      (68 total reviews)

      Kevin Heiss

      61% approve of CEO

      50% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.0

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      Riverside Technologies has an employee rating of 3.2 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riverside Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      68 reviews
      2.0
      Jan 24, 2024

      RTI Technology Review

      Computer repair tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Other employees are great to work with

      Cons

      Contractor company, so you get payed very poorly doing the same work as your counter part plus the actual repair of the devices, without the pay.

      2.0
      Dec 8, 2021

      Working as a help desk tech

      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a good variety of problems giving a wide range of experience depending on which clients you work on. All remote troubleshooting which is a great skill to have in IT. Management is great and understanding of personal matters, allowed to work from home if needed.

      Cons

      Low pay and non competitive pay. High work volume, 10+ clients to juggle around. I was working anywhere from 50-150 tickets a week (+100 on average). Help desk has to do on call which wouldn't be all that bad if you actually got trained on the "difficult" clients. And not "difficult" like you can't figure out the problem. Difficult because your accessing their network through a VDI that runs very slow and poorly and it takes 30 minutes to complete the task vs 10. You always been short staffed. The turn over rate seems high as well.

      2.0
      Dec 7, 2021

      Not enough wage for work done

      Help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair amount of pto. Great bosses, flexible with family hours. Good ot at times.

      Cons

      Low wages Alot of clients to juggle

      Viewing 4 - 6 of 68 Reviews
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      ReviewsRiverside Technologies reviews

      Glassdoor has 71 Riverside Technologies reviews submitted anonymously by Riverside Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Riverside Technologies is right for you.