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      Rochester General Hospital

      Part of Rochester Regional Health

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      Rochester General Hospital reviews

      2.9

      45% would recommend to a friend

      (118 total reviews)
      avatar

      Eric Bieber

      34% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Rochester General Hospital has an employee rating of 2.9 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rochester General Hospital employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      118 reviews
      5.0
      Jan 19, 2015

      There is a team approach to patient care

      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Patient centered care, management open to concerns and suggestions for improving the quality of care we give. Very proud to hear from friends a family about the great care they or someone they care about has received at RGH.

      Cons

      Would like RGH to offer the best continuing education benefits in the community also.

      5.0
      Nov 9, 2014

      Phlebotomist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free parking - very family culture atmosphere. Competent employees with years and years in the field. Great manager employee relationships. Respect amongst coworkers . I loved working at RGH. I only resigned because I moved out of state. They are continuously working on improving policies. Regular raises and regular evaluations. They were the best! I was able to go back to school and change my schedule as needed.

      Cons

      The schedules were inconsistent. They are posted 2-3 weeks before hand but a final isn't sent till the Thursday or Friday before. And even then you are required to float at any given time. As early as 5 am that day. Most labs work this way. Just takes an flexible employee to deal with it daily. I put 2 years in and it does wear you down, when it interferes with family life and Dr's appts. Especially in the winter months when you need to drive to honeyoe falls or Victor from irond.

      2.0
      May 3, 2026

      Fast paced environment but suffers from toxic leadership

      Public safety officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced environment that builds strong multitasking, communication, and problem solving skills. Opportunity to work closely with law enforcement and gain real world experience in high pressure situations. Some coworkers are highly dedicated and supportive, creating a strong team dynamic despite leadership challenges.

      Cons

      Leadership lacks accountability and consistency, with serious concerns being ignored or handled poorly. Favoritism and lack of consequences for misconduct create a toxic work environment. Staffing issues lead to burnout and unrealistic expectations. Communication from management is often unclear or nonexistent, and employee concerns are not taken seriously.

      Viewing 28 - 30 of 118 Reviews
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      ReviewsRochester General Hospital reviews

      Glassdoor has 124 Rochester General Hospital reviews submitted anonymously by Rochester General Hospital employees. Read employee reviews and ratings on Glassdoor to decide if Rochester General Hospital is right for you.