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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      3.2

      51% would recommend to a friend

      (11,201 total reviews)
      avatar

      Jim Conroy

      62% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      11K reviews
      1.0
      Sep 12, 2011

      Ross does not pay well, only minimum wage for positions that should pay $10/hr or more. That's what keeps prices low.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ross does tend to hire anyone who is looking for work, making it a good place to get a job if you have nothing else. They also give a 20% discount off already low-priced brand name items, which is perhaps the main reason many employees have for staying there.

      Cons

      Low wages, disrespect of store management to workers, lack of communication on store policies and procedures. Lack of group training for jobs leads to many people not doing their job correctly, and subsequently getting fired for it. I have worked at Ross 3 months so far, and am already one of the most senior members on staff because of constant firings.

      4.0
      Sep 3, 2011

      Great Training!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good customer service based training. Aside from that, you will learn every job within the store which gives you so many experiences in the different aspects of the retail stores.

      Cons

      You will need a long period of time to take personal days off, which is standard for any company I believe.

      2.0
      Aug 25, 2011

      No work/life balance at corporate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good location, fun team events (very rarely), some recognition.

      Cons

      Absolutely no work/life balance. Managers are expected to work 60hrs/wk. Benefits are minimal and expensive for this size company. Anything below manager, pay is lower in comparison to the same positions in the area. Corporate has lots of politics, mostly hires from the outside, and general unwritten rule for associate level (below mgr) is you have to be with the company for 5 years to get some kind of promotion. Generally, people are overworked and unhappy. Even most loyal people with 10+ years of experience are leaving.

      Viewing 11071 - 11073 of 11,201 Reviews
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      ReviewsRoss Stores reviews

      Glassdoor has 11,726 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.