Ross Stores reviews

3.2

51% would recommend to a friend

(11,198 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jun 21, 2010
Recommend
CEO approval
Business Outlook

Pros

I worked here for a summer. The other employees were nice, the management was competent, and it wasn't hard work. I was working in food service before, helping about 500 customers a day, so Ross was a nice change. Our store wasn't very busy. I never had a line of more than two customers whereas in my last job I had constant lines out the door. My duties included cash register, answering the phone, cleaning up the store, building displays, and sometimes working stocking shelves. It was easy work. Nothing really to complain about. My managers were all very nice, trained me well, and gave me good feedback.

Cons

The only real con is that it was boring. Putting pants on hangers and arranging soap dishes on shelves for 8 hours a day isn't exactly fun, but that's not Ross's fault. Also, the pay was min wage, but this is standard across the retail industry so you can't really complain. It would be nice though if Ross paid a little more. The only other thing I can think of is that they give out these things called Star Cards. Basically, your manager gives you a star card when they think you've done a good job. I guess it's nice to get the recognition, but they're pointless. I had like 50 star cards and it would have been nice to get some real recognition like a bonus or a pay raise.

3.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

"most" store managers are competent growing company and strong corporations

Cons

employees don't realize what hard work is and always complain about hours customers come through like a hurricane

3.0
Jun 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Good entry level job, job easy to learn,but you have to work hard to really excel in the use of their gadgets, just pay attention and you can get a higher position because it is easy to climb up.

Cons

Always understaffed, always making up for night's mess in the morning, training is very inefficient with old videos, always had to read the newsletter to stay up to date with the rules because manager failed to have meetings stating them,and sometimes people would not find out until

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Glassdoor has 11,723 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.