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Round One Entertainment

Engaged Employer

Round One Entertainment reviews

2.8

35% would recommend to a friend

(85 total reviews)
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Akira Ide

Not enough data to show CEO approval

33% positive business outlook

Reviews by job title

85 reviews

Reviews about "Compensation"

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4.0
Oct 25, 2019

Basic Customer Service Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good but the place can get very busy

Cons

The hours can be very long. The stores are open from 10AM to 2AM everyday of the year.

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Round One Entertainment Response
6y
Thank you so much for your feedback! We appreciate you putting in the hard work when it got busy and hope you have enjoyed your time working at Round 1.
1.0
Oct 30, 2018

Former manager

Recommend
CEO approval
Business Outlook

Pros

Great video games, redemption prizes, karaoke, associates.

Cons

Total disconnect from other locations. Stores employees are looked down upon from HQ. No recognition for doing well, no bonus structure in place. No incentives for retention. Non competitive wages. No corporate culture or core values. No acknowledgement of diversity and inclusion. No formal written review for annual evaluation or goal setting. DM made promises but failed to deliver on those promises. DM always reeks of alcohol, disappears for hours. No accountability for DMs. No open door policy to air grievances. The company thinks everyone is stealing from them. Newer locations being opened in bad neighborhoods and failing malls. Antiquated back office operations.

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Round One Entertainment Response
6y
Thank you very much for your detailed review. We understand many of the concerns that you have expressed, and want to let you know that HR will be there to listen to you if you would like to anonymously voice them any further. Your advice will be taken into consideration, and we will continue to make Round 1 a fun place to work for people of all genders, races, and religions!
5.0
Oct 21, 2018

Food/Beverage

Recommend
CEO approval
Business Outlook

Pros

good hours and rate of pay, fast paced, 30% discount on food

Cons

no tips, wear a hat, could get messy

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Round One Entertainment Response
6y
Thank you for the feedback! We are glad to hear that you enjoyed some of our perks like competitive pay and benefits. While it is true that uniforms can get in the way sometimes, we take pride in providing stylish and comfortable uniforms to all employees! Your advice will be taken into consideration, and our managers will always strive to be professional, reasonable, and respectful.
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