RouteOne reviews

3.9

69% would recommend to a friend

(52 total reviews)

Michael D. Jurecki

86% approve of CEO

69% positive business outlook

RouteOne has an employee rating of 3.9 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RouteOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

52 reviews
4.0
Dec 22, 2015

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RouteOne is a great place to work. The people are smart and dedicated, work to do the right thing, and genuinely like being around each other.

Cons

Every company has its flaws, and RouteOne is no different, like having too many meetings. It does a better than average job recognizing them, though, and making efforts to correct them.

1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote

Cons

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

Viewing 13 - 15 of 52 Reviews

Glassdoor has 67 RouteOne reviews submitted anonymously by RouteOne employees. Read employee reviews and ratings on Glassdoor to decide if RouteOne is right for you.