Is Royal Caribbean Group a good company to work for?

Royal Caribbean Group has an overall rating of 3.8 out of 5, based on over 3,397 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 67% of employees would recommend working at Royal Caribbean Group to a friend and 70% have a positive outlook for the business. The best reviews about Royal Caribbean Group have been left by employees working as Intern , Project Manager and Server/Waiter .

Does Royal Caribbean Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal Caribbean Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Royal Caribbean Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Royal Caribbean Group?

67% of Royal Caribbean Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal Caribbean Group 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Royal Caribbean Group?

Manager (53) , Assistant Waiter (40) , Server/Waiter (33) , Customer Service Representative (30) , Director (27) , Analyst (26) , Bartender (26) , Intern (26) , Casino Dealer (25) , Sports Staff (22) , Youth Staff (Onboard) (22) , Bar Server (20) , Guest Services Officer (20) , Photographer (18) , Technical Stage Staff (17)

What are the pros of working at Royal Caribbean Group according to real employee reviews?

"Great Place and people." ((in 148 reviews)); "Good salary and I get to travel in different countries and meet different races of people" ((in 114 reviews)); "Has a good pay and contract is not that long." ((in 79 reviews)); "Great culture and very friendly" ((in 72 reviews)); "Great work environment and people" ((in 43 reviews))

What are the cons of working at Royal Caribbean Group according to real employee reviews?

"Long hours of working plus some limited time at the ports.....but overall its the best place to grow and have a wow experience!!" ((in 93 reviews)); "No work/life balance on a cruise ship" ((in 37 reviews)); "On the job training barely exists, not a lot of promotion opportunities for managers and directors." ((in 32 reviews)); "Managers, Upper Management, and staff are awful to one another and treat people as if they are worthless." ((in 25 reviews)); "Outdated contractor rules that require time off after a short contract." ((in 20 reviews))

What are employees saying about Royal Caribbean Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Royal Caribbean Group layoffs and their outlook for job security at Royal Caribbean Group in 2026.

What are the top reviewed Royal Caribbean Group locations?

Miami , Miramar , Springfield , New York , Fort Lauderdale , Wichita , Miami Beach , Eugene , Los Angeles , Orlando , Florida City , Tampa , Port of Miami , Newark , Washington , Weston , San Juan , Pembroke Pines , Austin , Union City , Jacksonville , Panama City Beach , South Florida , Florid , Europa , Cruise , Florida Ridge , Florida Junction , Florence , Chicago

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Royal Caribbean Group

Royal Caribbean Group reviews

3.8

67% would recommend to a friend

(2,137 total reviews)

Jason Liberty

71% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.7

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Royal Caribbean Group has an employee rating of 3.8 out of 5 stars, based on 2,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 16, 2016

Shoreside job review - Build your resume and then leave

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

respected, global brands; one of the only large companies in South Florida; some opportunity for travel

Cons

culture is very difficult; no appreciation for life/work balance; burn-out will come quickly; few opportunities for advancement; leadership is ineffective; business units and different brands don't work together and/ or competitive; budgets/resources are very minimal but expectations are huge if not unrealistic; difficult commutes to downtown headquarters.

4.0

Dec 22, 2015

A few comments

Projects planning manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Dental and medical Benefits, onsite cafeteria, daycare, and gym. Cruise benefits and travel discounts.

Cons

Promotions are very political, they are mainly based on "Who you know" instead how well a person may be qualified to do the job.

1.0

Jul 2, 2014

Worst experience of my professional career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are decent, as long as you can somehow find the time to take advantage of them. They also feed you when you're forced to work an inhumane amount of hours.

Cons

You have to fight to get any recognition for your work. There is no incentive to work hard and try to do great things, since no one will care or even notice. The working conditions are horrific. You are forced to work a ridiculous amount of hours on weekdays and weekends. Your personal life takes a back seat here. There is no such thing as career growth. You will learn nothing other than surviving under the most stressful working conditions I've experienced. I'm no stranger to hard work but the way we were treated was simply ridiculous. The culture is one that rewards bigotry and incompetence, and punishes good employees and productivity. They have no idea that they're actually hurting themselves. The turnover rate is incredibly high. Most of management should be replaced with people who actually care about others, the industry, and the company.

Viewing 28 - 30 of 2,137 Reviews

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Jobs at Royal Caribbean Group

Director, Hotel Operations

Data Analytics Engineer

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Royal Caribbean Group

Royal Caribbean Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Shoreside job review - Build your resume and then leave

A few comments

Worst experience of my professional career

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