Is Royal Caribbean Group a good company to work for?

Royal Caribbean Group has an overall rating of 3.8 out of 5, based on over 3,397 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 67% of employees would recommend working at Royal Caribbean Group to a friend and 70% have a positive outlook for the business. The best reviews about Royal Caribbean Group have been left by employees working as Intern , Project Manager and Server/Waiter .

Does Royal Caribbean Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal Caribbean Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Royal Caribbean Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Royal Caribbean Group?

67% of Royal Caribbean Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal Caribbean Group 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Royal Caribbean Group?

Manager (53) , Assistant Waiter (40) , Server/Waiter (33) , Customer Service Representative (30) , Director (27) , Analyst (26) , Bartender (26) , Intern (26) , Casino Dealer (25) , Sports Staff (22) , Youth Staff (Onboard) (22) , Bar Server (20) , Guest Services Officer (20) , Photographer (18) , Technical Stage Staff (17)

What are the pros of working at Royal Caribbean Group according to real employee reviews?

"Great Place and people." ((in 148 reviews)); "Good salary and I get to travel in different countries and meet different races of people" ((in 114 reviews)); "Has a good pay and contract is not that long." ((in 79 reviews)); "Great culture and very friendly" ((in 72 reviews)); "Great work environment and people" ((in 43 reviews))

What are the cons of working at Royal Caribbean Group according to real employee reviews?

"Long hours of working plus some limited time at the ports.....but overall its the best place to grow and have a wow experience!!" ((in 93 reviews)); "No work/life balance on a cruise ship" ((in 37 reviews)); "On the job training barely exists, not a lot of promotion opportunities for managers and directors." ((in 32 reviews)); "Managers, Upper Management, and staff are awful to one another and treat people as if they are worthless." ((in 25 reviews)); "Outdated contractor rules that require time off after a short contract." ((in 20 reviews))

What are employees saying about Royal Caribbean Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Royal Caribbean Group layoffs and their outlook for job security at Royal Caribbean Group in 2026.

What are the top reviewed Royal Caribbean Group locations?

Miami , Miramar , Springfield , New York , Fort Lauderdale , Wichita , Miami Beach , Eugene , Los Angeles , Orlando , Florida City , Tampa , Port of Miami , Newark , Washington , Weston , San Juan , Pembroke Pines , Austin , Union City , Jacksonville , Panama City Beach , South Florida , Florid , Europa , Cruise , Florida Ridge , Florida Junction , Florence , Chicago

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Royal Caribbean Group

Royal Caribbean Group reviews

3.8

67% would recommend to a friend

(2,137 total reviews)

Jason Liberty

71% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.7

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Royal Caribbean Group has an employee rating of 3.8 out of 5 stars, based on 2,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 6, 2026

Great benefits and work-life balance, but tough promotions

Sr. associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, work-life balance, office environment (dependent on department), lots of opportunity within the company, WFH Fridays, international travel (also a con), employee perks, on site cafeteria, new building coming end of 2027

Cons

Promotions are tough, micro managing leadership (dependent on department), voiceless unless you hold high rank, international travel (shipyard in France)

3.0

Apr 1, 2026

Wouldn’t recommend

Operations coordinator

Recommend

CEO approval

Business Outlook

Pros

Remote work, great coworkers, family environment

Cons

The company has an extremely high push to remove anyone stateside and will expect you to train your replacement in another country and terminate as soon as they are 70% of productivity level

1.0

Apr 1, 2026

Toxic culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most teams are great - everyone you meet is nice and happy to help. Free cruises are a nice perk and seems like many teams are run well.

Cons

The finance department has had a complete overhaul, and everyone is new as conditions were awful. They were giving out 10k retention bonuses to keep employees, but still were not able to. I have never been degraded or belittled at work, but that is exactly the experience I had there. It is not a culture built on competence, but rather one where politics and family connections matter more. For example, they hired a fuel director with 0 years of fuel experience. I have never heard of someone directing a team on a subject they know nothing about.

Viewing 34 - 36 of 2,137 Reviews

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Jobs at Royal Caribbean Group

Director, Hotel Operations

Analyst, Revenue Management

Miami, FL

View job

Data Analytics Engineer

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Royal Caribbean Group

Royal Caribbean Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great benefits and work-life balance, but tough promotions

Wouldn’t recommend

Toxic culture

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