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      Royal Caribbean Group

      Engaged Employer

      Royal Caribbean Group reviews

      3.8

      66% would recommend to a friend

      (2,137 total reviews)
      avatar

      Jason Liberty

      72% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Work/Life balance

      3.4

      Senior management

      Royal Caribbean Group has an employee rating of 3.8 out of 5 stars, based on 2,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Dec 8, 2010

      You need a correct passport to make a career within RCI

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is approximately the same as in the other companies in the same business.

      Cons

      A big downside of the company, that leads to competent employees leaving the company, is favoritism in the management. The most important things to do the career within RCI are a correct nationality and knowledge of right people and readiness to let the nose getting brown. With a wrong passport and no personal network it is impossible to climb up the ladders of career. It does not matter how well you do your job or what you know, if you do not know right people.

      2.0
      Nov 24, 2010

      18% average turnover.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      for miami standards, i thought the pay was good. then again, the workforce is very dissatisfied, so without competitive salaries, the employees would be as incompetent as the management.

      Cons

      13% turnover in the miami headquarters during the recession. keep in mind miami has 12% unemployment (3% above the national average). I think the numbers speak for themselves. offices are drab, management is quite incompetent. to rise through the ranks, you need to brown nose. and there are rat traps under the desks. yum.

      2.0
      Nov 3, 2010

      Great Company, Bad Job

      Certified vacation planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Cruises Benefits, Great Initial Training Provided, Some good supervisors,great brand to work for, overtime was provided alot (for some this is not good)

      Cons

      Its a call center so thats what your gonna get. Management has done some DRASTIC changes this year including re-scruture the departmen after I left but before I left it was a disaster. The schdule was done on seniority and most likely you would have to work both weekend days. The hours were also TERRIBLE and the base pay and was even worst (8.00 p/h) You would have to deal with some difficult problems and were not compensated well for it.

      Viewing 2119 - 2121 of 2,137 Reviews
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      ReviewsRoyal Caribbean Group reviews

      Glassdoor has 3,397 Royal Caribbean Group reviews submitted anonymously by Royal Caribbean Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal Caribbean Group is right for you.