Pros
I have been working at Ryan almost 10 years. I have to admit, in the beginning, it is a heavy lift to learn how things operate, but Ryan was built from the beginning to deliver quality results 110% or more of the time, whether it is for an internal or external customer. I appreciate the guidelines we are given so we are all on the same page and deliver professional results consistently. Other reviewers have said the work is difficult and you have to work long hours. Well, yes you do, especially in the beginning, but if you have the desire to really learn , create your own efficiencies, you can succeed and be rewarded for your efforts. I feel appreciated and valued here, and am given the opportunity to really make a difference. Ryan is a great place to work.
Cons
I had quite a few cons when I started, but our CEO's motto is Feedback in a Gift and he listens. Many improvements in all areas including IT, benefits, and working environment / culture have been implemented. Some of those improvements may not be for everyone, but Ryan as a firm is always willing to learn from its mistakes.