Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some departments offer the flexibility to work from home (in some cases, full time) which is fantastic." ((in 19 reviews)); "Remote work and good benefits" ((in 14 reviews)); "Positive and great culture all around" ((in 12 reviews)); "Orientation was the best training I've ever had." ((in 10 reviews)); "Enjoyable and fun environment with great employees who are like family" ((in 8 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 13 reviews)); "I've had good managers and bad ones." ((in 9 reviews)); "STAY FAR AWAY!!! Micromanagement meets a new low here and the blatant favoritism is stomach churning." ((in 7 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

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S3 Shared Service Solutions

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

5.0

Jul 13, 2023

Best place to work

File processing representative

Recommend

CEO approval

Business Outlook

Pros

I love working here. I recently transitioned to working remotely in a state where we had no presence previously. My move was graciously approved, and the transition was super smooth. Recently, we (S3) celebrated our 10th anniversary and i felt very special, as i received my specially delivered sweet treat to my address to celebrate with my other colleagues, although i was remote. I feel so included and distance is not a barrier working here. Love my manager and love the place. Its water coolers initiative created to bridge the gap between management and staff as well as other co-workers particularly for those of us working remotely is another reason i love this place. This place is filled with love and i am loving it.

Cons

Nothing but love for this place.

S3 Shared Service Solutions Response

Thank you for taking the time to share your feedback. At S3, our commitment is not only to our Members, but to our employees as well. We strive to provide an environment where employees feel valued, treated fairly and respected. We are glad to hear your experience is so positive!

4.0

Jul 13, 2023

Stepping Stone

Hr coordinator

Recommend

CEO approval

Business Outlook

Pros

Great employees, decent onboarding experience

Cons

Low salary wages compared to other companies

S3 Shared Service Solutions Response

Thank you for your feedback! We have a team that continuously reviews all of our benefits packages so our employees can have the best coverage possible. Our Rewards team is constantly evaluating employees salaries to ensure we are competitive in the market. Should you have any additional feedback or want to further discuss your experience, please do not hesitate to contact our Human Resources team at S3HR@s3cuso.com.

5.0

Jun 27, 2023

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fun Easy Fast paced Educational

Cons

Busy Understaffed Training Rude customers

S3 Shared Service Solutions Response

Thank you for taking the time to share your feedback! From the top down, the key to our business is our commitment to not only Member service, but to our employees as well. We believe in People helping People and strive to provide an environment where employees feel trusted and valued!

Viewing 139 - 141 of 235 Reviews

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