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S3 Shared Service Solutions

Engaged Employer

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(49 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Reviews by job title

49 reviews

Reviews about "Culture"

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2.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Hours of operation, many departments to work in

Cons

Pay, work/life balance, lack of respect and loyalty to employees, Comparable to a sweat shop, HR runs the company and does not support its employees, Directors and Management have no control of their own team, turn over rate is high, lack of training, feels like you are walking on egg shells at all times

1.0
Feb 24, 2020

Sucks

Recommend
CEO approval
Business Outlook

Pros

Having to learn fast with lack of training

Cons

Lack of training Compensation is not good Racist Horrible HR No job security Terrible leave Working for Three Credit Unions and getting paid like you work for One Contact Center has a VERY HIGH Turnover Rate No Loyalty for Senior Employees No Room for Growth

4.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth and advancement. I have been with S3 since 2014. Came in as a temp and have already moved to another department and 3 other (higher) positions. Everyone's experiences are going to be different but I have found management to be supportive and encouraging. Willing to listen and answer questions. My teammates (regardless of my position at the time) have always been supportive and helpful. S3 offers a competitive benefits package that includes health, dental, and vision coverage as well as PTO and paid holidays (national PLUS bank holidays). They also offer a 401k and various incentive plans depending on department and SLAs. Some departments offer the flexibility to work from home (in some cases, full time) which is fantastic. Saves on wear and tear on clothes and gas money!! There are various company funded events throughout the year (Wellness events, End of Year party, Summer cookout, Pizza Parties, etc) which often include small gifts, prizes, or food. Just little ways to boost morale, show support, or thanks. I truly enjoy coming to work. I enjoy my job, I enjoy the work itself, and I enjoy the camaraderie with my team and co-workers.

Cons

S3 is still a fairly new/young company - founded in 2012. I think it's still finding it's way and determining it's true identity. It grew very fast in a very short period of time - without time to really examine all the ways it needed to change and flex to accommodate that growth. It's trying to do that now. While S3 is a CUSO doing back office work, we are still dealing with human beings and I think sometimes it's easy to forget that - on all fronts. With members, team members, and managers. Part of working at S3 is learning how to navigate those waters. How to have meaningful conversations, how to listen, and come up with effective resolutions. I know that there are some departments that struggle with this. Both internally and with the members. It is a kind of unspoken fact that S3 pays less than other companies in the same field. Personally, I value more than just money. I look for a place that provides opportunities, comfort, and general contentedness. What good is saying you make X amount of money, if you're miserable all the time?

Viewing 25 - 27 of 49 Reviews

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