Is SAIC a good company to work for as a Support Desk/Help Desk Associate?

Support Desk/Help Desk Associate professionals working at SAIC have rated their employer with 4.2 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of SAIC employees being 3.9 out of 5 stars. Search open Support Desk/Help Desk Associate Jobs at SAIC now and start preparing for your job interview by browsing frequently asked Support Desk/Help Desk Associate interview questions at SAIC .

Does SAIC pay Support Desk/Help Desk Associate employees well?

Support Desk/Help Desk Associate professionals rate their compensation and benefits at SAIC with 3.9 out of 5 stars based on 37 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Support Desk/Help Desk Associate salaries at SAIC.

How happy are Support Desk/Help Desk Associate professionals working at SAIC?

76% of Support Desk/Help Desk Associate employees at SAIC would recommend their employer to a friend. This rating has increased by 40% in the past 12 months. Support Desk/Help Desk Associate professionals have also rated SAIC with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.5 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at SAIC?

Software Engineer (173) , Systems Engineer (113) , Senior Software Engineer (97) , Project Manager (71) , Analyst (65) , Program Manager (64) , Senior Systems Engineer (63) , Systems Administrator (55) , Software Developer (47) , Network Engineer (43) , Engineer (42) , Remote Pilot Operator (34) , Cyber Security Analyst (33) , Program Analyst (30) , Intern (29)

What are the pros of working at SAIC according to real employee reviews?

"The company also provides good benefits and the HR department is great to work with.." ((in 494 reviews)); "Good pay and centrally located in PA" ((in 310 reviews)); "I've been with the company a long time and I have worked with some great people over the years." ((in 291 reviews)); "Good work Life Balance.... highly dependent on the client and your team." ((in 154 reviews)); "Good salaries compared to others in the area" ((in 147 reviews))

What are the cons of working at SAIC according to real employee reviews?

"Management was poor and ill" ((in 213 reviews)); "No training and let go when contract ends." ((in 70 reviews)); "Middle and Upper management is less than worthless." ((in 61 reviews)); "low relocation and no bonuses." ((in 48 reviews)); "Poor communication, CUBICLE FARMS abound!" ((in 31 reviews))

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SAIC

SAIC Support Desk/Help Desk Associate reviews

4.2

76% would recommend to a friend

(37 total reviews)

Jim Reagan

Not enough data to show CEO approval

81% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.6

Senior management

3.5

Culture & values

Help Desk Support Associate employees have rated SAIC with 4.2 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Help Desk Support Associate professionals have an excellent working experience there. SAIC is rated in line with the average (within 1 standard deviation) by Help Desk Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

5.0

May 28, 2019

Great company to work for really!

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Location , Pay, Benefits, pay, Environment

Cons

There are none so far

2.0

Jun 14, 2017

Alright if you like vegetating quietly behind a desk for the rest of your days...

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

-Good Benefits -Nice Facilities -Many locations -Successful Company

Cons

-Advancement based on seniority not aptitude, skills, work ethic -Everything is about the bottom line -Job Offer included perks to accept and were later revoked -Middle Management is unapproachable, inaccessible, and simply has no personal care for their employees

3.0

Feb 17, 2016

No movement or advancement.

Help desk support associate

Recommend

CEO approval

Business Outlook

Pros

Easy enough work and the ability to work remotely on some desks. Steady employment as long as the contract survives. Paid holidays, though no guarantee to have them off.

Cons

No movement from desk or advancement within it. No training and concerns raised, regarding training, were ignored. Most desks are 24/5 and includes holidays. If working remotely all hardware is supplied by the employee. Pay is not quite on par with others in the industry.

Viewing 28 - 30 of 37 Reviews

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SAIC Support Desk/Help Desk Associate reviews

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Reviews by job title

Great company to work for really!

Alright if you like vegetating quietly behind a desk for the rest of your days...

No movement or advancement.

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