SAIC Support Desk/Help Desk Associate reviews

4.2

76% would recommend to a friend

(37 total reviews)

Jim Reagan

Not enough data to show CEO approval

81% positive business outlook

Help Desk Support Associate employees have rated SAIC with 4.2 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Help Desk Support Associate professionals have an excellent working experience there. SAIC is rated in line with the average (within 1 standard deviation) by Help Desk Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

37 reviews
2.0
Dec 15, 2021

Low pay

Recommend
CEO approval
Business Outlook

Pros

Nothing to add to this

Cons

Low pay nothing more than that

avatar
SAIC Response
4y
Thank you for leaving a review.. Best of luck in your future endeavor.
3.0
Sep 1, 2021

It’s a good start

Recommend
CEO approval
Business Outlook

Pros

It’s a great job to start for federal work

Cons

Call center environment is terrible

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SAIC Response
4y
Thank you for sharing your feedback! If you'd like to continue this conversation about your working environment, please reach out to us at SAICCommunications@saic.com.
4.0
Aug 2, 2021

Decent Employer

Recommend
CEO approval
Business Outlook

Pros

Adequate benefits package. Sensitive to staffing needs. No required overtime. Plenty of job openings on different contracts available.

Cons

Pharmacy benefits inadequate to cover some maintenance medications. HR not easily accessible for FMLA requests.

avatar
SAIC Response
4y
Thank you for taking the time to share your feedback! As a former employee, you can join the SAIC Alumni and Friends group on LinkedIn: https://jobs.saic.com/?bid=10634
Viewing 22 - 24 of 37 Reviews

Glassdoor has 5,385 SAIC reviews submitted anonymously by SAIC employees. Read employee reviews and ratings on Glassdoor to decide if SAIC is right for you.