SCAN Health Plan reviews

3.7

68% would recommend to a friend

(480 total reviews)
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Sachin H. Jain, MD, MBA

74% approve of CEO

67% positive business outlook

SCAN Health Plan has an employee rating of 3.7 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

480 reviews
3.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-Co-workers are the nicest people -Able to work from home -Challenge and privilege of serving clients with complex needs and being able to provide tangible assistance (making a difference) -Good company benefits and perks

Cons

-Unnecessary micromanagement/ constantly tracking time spent on tasks in the name of “efficiency” -Ever-increasing and changing expectations and workload without adequate support and training -Quickly reached top of the pay scale; compensation not adequate for amount & type of work/ no upward mobility -Staff turnover means extra coverage work and training new people (on top of regular workload)

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SCAN Health Plan Response
3y
We appreciate your feedback and wholly agree that making a difference in the lives of the older adults we serve is a huge perk! As a Case Manager your role is vital to executing our mission to keep seniors healthy and independent. We are sorry to hear that you are not having a fulfilling experience in your position. If you have any concerns with management or questions regarding expectations, we encourage you to reach out to a HR representative at PeopleRelations@scanhealthplan.com. They can assist in providing clarity around advancement and any suggestions you have to streamline your work.
1.0
Jul 15, 2022

It's not what it looks like

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were few colleagues who were genuinely good people. though in a tough spot due to the overwhelming bureaucracy and hypocritical unethical culture.

Cons

Horrible leadership and always expects more no matter how much you put in. Very stressful to meet goals. Favoritism is too much! I've seen a lot of long term senior workers just disappear after a certain age. You are treated like a statistic and not a human, I would NOT recommend this employer to ANYONE.

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SCAN Health Plan Response
3y
We appreciate your feedback; however, we are struck by your experience. SCAN takes great pride in supporting employees on all fronts, from career development to work-life balance—our employee engagement scores are a direct reflection of that. We see that you are no longer with the organization and wish you well on your future endeavors.
1.0
Jul 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Only good thing about the company is free $1000 equipment from Staples

Cons

-Poor training -Management doesn't care -After training nobody wants to help you

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SCAN Health Plan Response
3y
Thank you for your feedback, we’re sorry that you did not have a pleasant experience during your time here. We understand that our Member Services Advocates are on the front lines of the organization, supporting our members every day. With this in mind, SCAN goes to great lengths to make sure that they are trained thoroughly and consistently, as well as continuously supported. SCAN’s award-winning service and high member satisfaction ratings (the highest in California in 2022) are a direct reflection of the professionalism and care they provide our members. We see you are no longer with SCAN and wish you well on your career endeavors.
Viewing 328 - 330 of 480 Reviews

Glassdoor has 505 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.