SCAN Health Plan reviews

3.7

68% would recommend to a friend

(482 total reviews)
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Sachin H. Jain, MD, MBA

74% approve of CEO

67% positive business outlook

SCAN Health Plan has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

482 reviews
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve held leadership roles at several organizations. I wasn’t sure what to expect at SCAN. It has surpassed any expectation I had and given me things in a role I didn’t even know I needed. The work is genuinely consequential. This isn’t a company that talks about changing healthcare; it’s actually doing it. The problems are hard, the stakes are real, and you feel that every day. If you want a comfortable seat at the table or to just coast, this isn’t the place for you. If you want to do the most meaningful work of your career, it might be. The culture of inclusion isn’t performative. I’ve worked at companies with DEI for show and not much else underneath. Here, belonging is embedded in how decisions get made, who’s in the room, and who actually gets credit. The CEO wants to hear from the people actually doing the work, not just the leaders. He shares his cell phone with every employee and his email with every member. He and the entire executive team have a true open door policy. We have specialty plans for various communities and a street medicine division that transforms the lives of people experiencing homelessness. The challenger culture is real and it goes both ways. You’re expected to push back, question assumptions, and bring your sharpest thinking. I’ve seen ideas from every level of the organization reshape strategy. That kind of intellectual honesty is hard to manufacture and harder to sustain. The values we have posted up around the office are reinforced with shocking regularity and show up in how people are treated when things get hard. At the end of the day, you’re not just empowered to get things done, you’re expected to. Which is a great feeling when you’re someone who wants to have an impact not just generate output. If you like transformation, human-centered technology investments, true egalitarian, empowered, performance-driven culture - then there’s nowhere better to be.

Cons

The pace is intense (which it should be given what we owe the people who count on us), and the bar is high. But if you’re energized by being in the middle of something that matters — and you want to grow faster than you thought possible — you’ll find your people here.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback. We are delighted to hear that your experience has exceeded your expectations and that you find your work both meaningful and rewarding. Creating an environment where employees can thrive while advancing our commitment to seniors is central to who we are as an organization. Experiences like yours reflect that commitment and contribute to our 91% Great Place to Work rating. We are also pleased to hear that you value the collaboration and support of your colleagues, and appreciate benefits such as Recharge Days, which help foster well-being and balance. While our work is dynamic and fast-paced, the passion, expertise, and dedication of our Rebel team members remain the driving force behind everything we accomplish. Thank you for helping make SCAN a place where our Rebels and members alike can thrive.
5.0
May 11, 2026

Important work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I help members understand their health plan options, which involves a lot of calls, follow-ups, and eligibility questions. The training is good, so you know what you're doing when you're on your own. I appreciate the generous PTO, 401k, and tuition reimbursement. Most people who work here care about the mission, which makes a difference.

Cons

Documentation piles up quickly, and some days you don't have time even for a coffee break.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are pleased to hear that your time at SCAN has been professionally rewarding and that our benefits have met or exceeded your expectations. Helping seniors navigate their healthcare options is critical work, particularly in a rapidly evolving healthcare landscape. The dedication of Rebels like you plays a vital role in ensuring our members receive the compassionate, high-quality care they deserve. We encourage you to discuss your concerns with your supervisor or directly with HR at peoplerelations@scanhealthplan.com. Feedback from team members helps us strengthen our workplace and continue enhancing the experience of our employees and the seniors we serve.
5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Improving my communication skills with every call - Gaining valuable knowledge about healthcare coverage - Dependable team - Predictable work schedule - Clear processes and responsibilities

Cons

Excessively long calls can affect performance metrics.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are delighted to hear that you are enjoying your time at SCAN. Rebels like you are the foundation of our organization and play an essential role in helping seniors access quality healthcare and compassionate support. It is also encouraging to hear that your role has provided opportunities for professional growth. Investing in our employees strengthens both their individual careers and our ability to serve an expanding membership with excellence. If you have concerns regarding performance metrics, we encourage you to speak to your supervisor or contact HR at peoplerelations@scanhealthplan.com. Employee feedback is invaluable as we continue to enhance the experience of both our team members and the seniors they serve.
Viewing 262 - 264 of 482 Reviews

Glassdoor has 507 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.