If you want to work in a cushy atmosphere with little change, this is not the company for you. They are working on the cutting edge and expect employees to be agile and resilient. Healthcare is a challenging industry. Most Insurance companies are doing everything they can to reduce their "medical loss," which is the term used by insurers to describe when they have to pay a medical claim. If the U.S. wants to continue to enjoy high quality healthcare services, then they must stop the insurance companies from making obscene profits at the expense of the healthcare providers and the patients.