Does SECURUS Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, SECURUS Technologies employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SECURUS Technologies. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SECURUS Technologies?

21% of SECURUS Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SECURUS Technologies 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at SECURUS Technologies?

Project Manager (14) , Customer Service Representative (13) , Field Service Technician (8) , Account Manager (6) , Field Service Technician II (6) , Manager (6) , Software Developer (6) , Account Executive (5) , Field Service Manager (5) , Software Engineer (5) , Client Manager (3) , Customer Service Representative (CSR) (3) , Intelligence Analyst (3) , Sales (3) , Sales Manager (3)

What are the pros of working at SECURUS Technologies according to real employee reviews?

"There are some good people and some of the departments are OK." ((in 28 reviews)); "I appreciate that I have a job and the pay is good." ((in 19 reviews)); "Great benefits!" ((in 13 reviews)); "I was here for just over a month and received my first bonus." ((in 11 reviews)); "friendly coworkers, decent benefits, paid vacation and personal days" ((in 6 reviews))

What are the cons of working at SECURUS Technologies according to real employee reviews?

"Upper management does not trust the employees." ((in 10 reviews)); "Constant Travel, Manager (PA), Tracking You, Constant Turnover, Bad reputation" ((in 7 reviews)); "They are making up the rules as we go along they have no clear leadership in the PM area." ((in 7 reviews)); "Many of these reviews are fake and that is the culture of this company." ((in 4 reviews)); "Horaire ,gestion planning ,décalage horaire ,manque de communication" ((in 4 reviews))

What are employees saying about SECURUS Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SECURUS Technologies layoffs and their outlook for job security at SECURUS Technologies in 2026.

What are the top reviewed SECURUS Technologies locations?

Dallas , Carrollton , Houston , Addison , Plano , Oklahoma City , New York , Knoxville , Los Angeles , Denver , Miami , Marlton , Madison , Ogden , Chicago Ridge , Albany , Milwaukee , Detroit , Howell , Billings , Lincoln , Omaha , Granite , Frisco , Lewisville , Venus , Texas City , Huntsville , Lubbock , San Antonio

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SECURUS Technologies

Part of Aventiv Technologies

SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)

David Abel

49% approve of CEO

22% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Culture & values

2.2

Career opportunities

2.0

Senior management

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

320 reviews

5.0

Oct 19, 2013

Very good place to work

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

They are always looking for new technogoly

Cons

There are very too many long work hours

5.0

Jan 28, 2013

Got me from unemployed to Back on the Scene!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Variable shifts to meet your needs, great large parking with no cost.

Cons

Huge turn over, start up office was not yet situated for consistency.

3.0

Mar 20, 2012

It is fairly good to company to work for

Support technician

Recommend

CEO approval

Business Outlook

Pros

Compensation is good. I had flexible work schedule. Company let its tech support employees to work from home in inclement weather or for any other appropriate reasons

Cons

Career or professional growth is limited as the company is not too big, 400 employees.

Viewing 310 - 312 of 320 Reviews

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Ratings by category

Ratings by demographic groups

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Very good place to work

Got me from unemployed to Back on the Scene!

It is fairly good to company to work for

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