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SECURUS Technologies

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SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)
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David Abel

49% approve of CEO

22% positive business outlook

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

320 reviews
4.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

customes / sites are usualy good to work with, FSM are hit or miss.

Cons

Some managers are not the best to work for. Neer know when a high priority ticket will happen that you have to drop everything and go to at odd hours.

5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fulfilling Work: Working as an Inmate Support Representative can be incredibly rewarding. You get the chance to make a real difference in the lives of inmates, helping them with rehabilitation and reintegration into society. Job Stability: This position offers good job security as it is often funded by government or nonprofit organizations dedicated to prison reform and inmate support. Learning Experience: The role provides significant opportunities for personal and professional growth. You will gain and develop strong communication skills, and learn to handle challenging situations with empathy and professionalism. Supportive Environment: Many organizations that hire for this role offer a supportive work environment with access to training and resources to help you succeed in your job.

Cons

Emotional Strain: The job can be emotionally demanding as you deal with individuals who may have experienced significant trauma or who are in distressing situations. Challenging Interactions: Working with inmates can sometimes be difficult, as some individuals may be uncooperative or have complex needs.

Viewing 22 - 24 of 320 Reviews

Glassdoor has 333 SECURUS Technologies reviews submitted anonymously by SECURUS Technologies employees. Read employee reviews and ratings on Glassdoor to decide if SECURUS Technologies is right for you.