employer cover photo
employer logo
employer logo

SEV Laser Aesthetics

Engaged Employer

SEV Laser Aesthetics reviews

2.8

40% would recommend to a friend

(134 total reviews)

37% positive business outlook

SEV Laser Aesthetics has an employee rating of 2.8 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SEV Laser Aesthetics employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

134 reviews
1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Best part: autonomy. Once trained and comfortable, you basically show up, clock in, check out your schedule for the day, and then it is just you, calling the clients into your office, asking some questions before getting started then just treat them (personally I didn’t know I would be so good with clients. I love getting to know people, seeing them come back, I have actually gotten pretty close with clients over time. It helps if you are good with people because they all know that if they escalate ANY complaint to upper management, they will get some type of discount/free service/etc, once someone got a free session because she said she heard me making conversation with the previous client not related to laser treatment. I am not exaggerating. She got like $400 of services free even though the customer rep said I had zero fault. People can be extremely awesome and you can discover they are going through something similar that you are, you bond, it’s really cool. Or…. They will find any reason to make the nurse get potentially really hurt , written up etc when in reality they just want a discount) some find it very intense keeping up with the back to back, nonstop including grace periods for late clients that you have to figure out, but once youve got the pace down, it’s just you.

Cons

Upper management is… many things. One is that it’s painfully obvious that you become a remote, high up position through family or some connection in a community. If you aren’t in that particular community, it won’t happen. Two: ZERO and I have worked ten years in hospitals, outpatient you name it. SEV offers absolutely zero incentives. No annual pay increase (maybe because it’s so rare?) no holiday pay, and the company is christian. Closed for Good Friday, no pay. Open Christmas Eve. Closed Sundays (love that), No pto. Zero. Minimum legal requirement sick pay (3 days as of 2024 I believe), but base pay is $38 starting, after 90 days its $40. New grad or vereran nurse, $40, we literally rely solely on tips. Tips can vary depending on even what room you’re assigned to. Groupon rooms are prepaid clients who got a massive discount. Average 0-$3 tip per person there. However, Ive had $400 days off tips alone. Third and by far the most offensive con: they decided to change business hours November 23. Some had already been there a year or close. We went from 9;45 am-7-7:30 pm, so 3-4 shifts/week full time. Guaranteed minimum one hour overtime DAILY. Now we are 7:45 am-4-4:15 pm (day shift, 8 hours) or 4-8:30-9 pm (depending on clients, part time and 5 hours MAX (rare). Saturdays became 7:45-6:30 so i decided better always work Saturdays because i wont take a huge hit losing overtime. Nope! In a week Saturdays go back to original hours. Not to mention nobody asked, checked in or really evaluated the massive changes. Its sow that in general income for all of us is down by 33% average. Pretty big. Everyone hates it, some clients like the later options for after work, but nurses are miserable and hurting financially. We petitioned for a raise, 14 nurses signed. Inflation. No overtime. Swift no for that answer. They hire and are training new people almost weekly. It must cost a FORTUNE. Nobody ever asks why turnover is so insane. They don’t care.

avatar
SEV Laser Aesthetics Response
1y
Thank you for taking the time to share your feedback regarding your experience at SEV Laser Aesthetics. We take all employee concerns seriously and are committed to fostering a fair, respectful, and supportive work environment. We understand your concerns and we want to ensure you that we take this feedback seriously. We encourage you to reach out to us directly at hr@sevlaser.com so we can address your concerns and work together to find a solution that meets your needs. Your satisfaction and well-being are important to us, and we are committed to fostering a supportive work environment. Thank you for being a valued member of our team!
2.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The other nurses are awesome and really try to create an inviting environment. We all help each other out so that the chaotic-ness of the patient schedules don't overwhelm each other. Front desk tries their best to make sure the schedule is manageable. Get free Laser treatments and discount off all other treatments.

Cons

Low pay and tips are very variable. Horrible upper management. - they are super passive aggressive. They have a "customer is always right" mentality. They want you to not get behind but also want customers to be accommodated when they are late. Most appts are 5 to 10 mins long, back to back with no turn over time. You have to educate clients, treat them, and also get them out on time butt also make them feel comfortable and not rushed. They want to get in as many customers as possible but your breaks and rest periods are short. Even when you are on break, you are pre charting and catching up on charting so that you aren't behind. Just know that you will nvr be in the right as the nurse. And whatever the client's say will always be correct. 10 hr shifts. They will question you when you try to call out despite having sick time banked hours bc they need to treat patients. No room for growth. They say they will train you but everything you express interest in training on different treatments they give you some excuse on why you have to only do laser hair removal. Soooo just know that. Benefits just suck... but that's pretty common everywhere

1.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Free laser on yourself, that’s all.

Cons

MANAGEMENT IS A NIGHTMARE, HR says things like “ew I don’t know how you guys do this job I could never” during meetings, making nurses feel gross and belittled for doing their job, we are never praised for our hard work, back to back scheduling with snobby clients who will be 20 min late and will STILL have to be accommodated, LOTS OF PATRONIZING, belittlement, lying to clients about machines being broken when it’s really just a celebrity trying to sneak in LAST SECOND and ruin everyone else’s schedule, money over employee happiness, BS “raises”, you’re either too slow or too fast, STRESSFUL and NEGATIVE environment, manager doesn’t know what he’s even doing most of the time, owner is rude and condescending- almost like if you don’t have money, you don’t count as a human to them. You are their cash cow, and you WILL be worked.

Viewing 1 - 3 of 134 Reviews

Glassdoor has 139 SEV Laser Aesthetics reviews submitted anonymously by SEV Laser Aesthetics employees. Read employee reviews and ratings on Glassdoor to decide if SEV Laser Aesthetics is right for you.