SHEIN reviews

3.7

66% would recommend to a friend

(436 total reviews)

66% positive business outlook

SHEIN has an employee rating of 3.7 out of 5 stars, based on 436 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHEIN employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

436 reviews
5.0
Jan 7, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good as per industry standards

Cons

No cons for this employer

2.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Many peers and several frontline managers are genuinely talented, hardworking, and collaborative. Teammates often support one another and help navigate an otherwise disorganized environment. HR representatives based ONLY in the LA office are responsive and appear to genuinely want to help employees. Toronto based HR won't help or do anything.

Cons

Divorces and affairs! Little to no clear, consistent feedback or performance guidance. Lack of structure, ownership, and strategic direction across the team. Micromanagement from leaders who lack sufficient context or operational understanding. Favoritism significantly influences decisions, opportunities, and outcomes. Internal politics dominate team dynamics more than performance or results. Speaking up or raising concerns can lead to subtle or direct retaliation. Multiple concerns have reportedly been raised to HR with limited follow-through or resolution. Key HR oversight is remote and appears disconnected from day-to-day realities on the team. Decision-making power is concentrated among a very small number of individuals, despite multiple layers of management. Senior leadership and stakeholders outside the region lack visibility into internal dynamics. Compensation issues occurred, including commissions not being paid as expected. Team culture often feels unprofessional, with excessive emphasis on social events rather than execution.

4.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

1. all the AI models and tools stay up-to-date 2. everybody is encouraged to use AI at work, which significantly improves the productivity

Cons

1. aggressive deadlines 2. not good wlb

Viewing 28 - 30 of 436 Reviews

Glassdoor has 1,001 SHEIN reviews submitted anonymously by SHEIN employees. Read employee reviews and ratings on Glassdoor to decide if SHEIN is right for you.