SHEIN reviews

3.7

66% would recommend to a friend

(435 total reviews)

67% positive business outlook

SHEIN has an employee rating of 3.7 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHEIN employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

435 reviews
1.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Free snacks. You’ll build endurance — not in a good way. Leaving here will make every other job feel like a dream.

Cons

Deceptive and Dishonest Culture: This company thrives on smoke and mirrors. What they sell to the public is the complete opposite of how they treat their employees. Leadership lies to your face, gaslights you when questioned, and rewrites history to cover their own failures. Abusive Leadership: Senior managers abuse power, misuse company funds, and when caught, they throw junior staff under the bus to protect themselves. Cowardly and unethical across the board. Micromanagement on Steroids: Every move is tracked — your badge scans, your bathroom breaks, your screen time. If they could monitor your thoughts, they would. No Work-Life Balance: Expect long hours, last-minute demands, and zero respect for your personal time. Weekends and late nights are routine — and unappreciated. Zero Flexibility: Despite being headquartered in the U.S., the company enforces a rigid office-only policy modeled after China’s brutal 9-9-6 system. Hybrid? Remote? Forget it. Insulting Compensation: Raises barely cover inflation (if you get one at all), bonuses are slashed through a manipulated grading system, and promotions are handed out based on favoritism, not skill. Hostile Environment: Fear-based management. Rampant favoritism. Toxic cliques. Discrimination that goes unchecked. It’s not just dysfunctional — it’s dangerous to your mental health. No Resources, No Support: You’ll be expected to deliver high-level results with broken tools, nonexistent processes, and teams stretched to the breaking point. When it all collapses, guess who gets blamed? Unrealistic Expectations: Priorities change daily. You’ll be berated for not meeting standards that were never clearly defined in the first place. High Turnover: Good people leave fast — the ones who stay are either trapped, complicit, or completely burned out.

1.0
Apr 22, 2024

Only good for fresh out of college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros. It's a job and it comes with a paycheck.

Cons

The place is a kindergarden. They refer to employees as “classmates” and use the educational grading scale for performance reviews. No alcohol served at corporate events because children are not allowed to drink. You don’t get respect based on merit, but rather on your hierarchical position. You constantly feel like you are being talked down to. The culture is, how to put it correctly… authoritarian. Everybody is expected to work for the greater good and ask no questions. Extremely poor communication between departments. A lot of processes are controlled in China, or require China’s approval, which causes significant delays. Difficult to understand how things work or find information about it. There is no published employee directory, so finding people that can answer your question is usually a multi-day task of pinging everybody in chats. Poor talent pool. Significant number of people seem to be hired for speaking Mandarin, but with very little experience or poor work ethic. The retention rate for those I personally considered good talent is 4-8 months. I would only recommend this company to fresh out of college people: it’s a good starting point, and a recognizable brand name. However, for any seasoned professional, don’t do it because you will definitely waist your time here, and will be looking for a new job within months.

1.0
Dec 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Young and sometimes cool coworkers plus dogs in office

Cons

Severely low pay for tasks, no room for growth, company has a long history of not paying their employees overtime leading to a pattern of lawsuits, backwards social responsibility (unfortunately, they will never stop stealing designs), managers don't know what their workers do

Viewing 10 - 12 of 435 Reviews

Glassdoor has 1,000 SHEIN reviews submitted anonymously by SHEIN employees. Read employee reviews and ratings on Glassdoor to decide if SHEIN is right for you.