information conveyed to employees from management was confusing: - when performing repairs you have to scan them under your name in a online webpage system, If you fail to scan these into the system and someone else does your "number" is now their number and your performance is hindered in the eyes of management. (numbers also conveyed between my staffing agency and the job also seemed to differ as my staffing agency the KPI (Key Performance Indicator) for me was 7-8 while I was told the output was 22) - when performing repairs you need to hit a certain amount of repairs per unit type(in this case mainboard and whole unit) the information conveyed to me and my coworker was "you both need to get 22 boards" we both took this as we need to get 44 boards total which was impossible with a pass rate of 40% with any board type and a maximum of 8 stations for mainboards and 4 for whole units with tests that take 45 minutes to an hour per each unit. Later we came to the conclusion that due to the English level of our supervisor (being that English seemed to have been his second language there is nothing wrong about that) and some of the emails we sent back and forth trying to understand, that he just wanted us to get 13 mbs and 9 wu this was a process that took a full day. - Safety measures were never gone over in person they were sent in a email sometimes only containing the "safety measure of the day", but don't worry if you don't do something that their safety rules require you to do they will yell at you about it. side note: awful coordination when it came to air conditioner outage in the server room when servers are needed to stay at a certain temperature in order to not break, we were told to continue testing even after copious amount of warnings that if we were to continue these servers could break more and cost the company more money. Small Stuff: the station me and my coworker were given had little to no comfort so if you do work here make sure to also buy a pair of gel soles, my ankles were getting bruises walking around on that ground for 8 hours a day. Not to mention the seats when you were repairing a server hurt like hell after sitting a couple of times so make sure to wear layers. If you were to sit down just to rest your feet for a small second there's a chance you will get yelled at for looking like you aren't working.
