Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.5 out of 5, based on over 2,767 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 57% of employees would recommend working at SSM Health to a friend and 52% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SSM Health?

57% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 215 reviews)); "This has been a good place to work so far and they pay better than my previous jobs" ((in 154 reviews)); "Great people and mission statement." ((in 127 reviews)); "A lot of great coworkers and a brand new hospital" ((in 119 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 69 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 43 reviews)); "None but would be nice to see senior leadership meet and greet more often with staff" ((in 41 reviews)); "Upper management does not care about the "workers" No compassion." ((in 40 reviews)); "Long hours at times and tight deadlines with quick turnaround" ((in 22 reviews)); "Poor communication" ((in 19 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

SSM Health reviews

3.5

57% would recommend to a friend

(2,627 total reviews)

Laura Kaiser

47% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,627 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSM Health has an employee rating of 3.5 out of 5 stars, based on 2,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews

1.0

Aug 25, 2025

Terrible

Pacu rn

Recommend

CEO approval

Business Outlook

Pros

A lot of great coworkers and a brand new hospital

Cons

Low pay, terrible work-life balance, the company refuses to grow and adapt, some absolutely awful coworkers and management that’s spread too thin and won’t hold people accountable

SSM Health Response

10mo

We sincerely apologize that your experience with SSM Health has fallen short of your expectations. Your feedback is invaluable to us, and we appreciate your openness in sharing your concerns. Rest assured that we take all comments seriously, and this valuable input will be promptly relayed to our team in St. Louis. Should you have any further comments or thoughts, please feel free to reach out to us at recruiting@ssmhealth.com. Thank you for helping us improve and create a better work environment for everyone.

3.0

Aug 11, 2025

Patients

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Able to care for patients. Patients were kind and caring

Cons

Health Insurance Staffing Pay Time off

SSM Health Response

10mo

Thanks for sharing your thoughts about working at SSM Health in Patient Access. We are happy you enjoyed caring for and connecting with patients. SSM Health’s benefit program is designed to support employees' personal health and well-being, offer market-competitive coverage, and fulfill our call to be responsible stewards of SSM Health’s resources.

5.0

Jul 30, 2025

SSM Cardinal Glennon

Adjunct faculty

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and mission. Buy in by all staff on mission makes it a great place to work.

Cons

Administrative constipation regarding changes and improvements.

SSM Health Response

11mo

Thank you so much for sharing your experience as a former employee with SSM Health! Your acknowledgement of our Mission-oriented environment means a lot to us, as we proudly continue the work of our founding sisters.

Viewing 226 - 228 of 2,627 Reviews

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Jobs at SSM Health

Security Officer I (Non-Driving)

SSM Health

SSM Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible

Patients

SSM Cardinal Glennon

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Jobs at SSM Health