Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 46 reviews)); "Friendly staff and there was free lunch when i was there" ((in 39 reviews)); "Benefits are good and part of a union" ((in 33 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 82 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Apr 18, 2025

Don’t work there

Utility worker

Recommend

CEO approval

Business Outlook

Pros

Nun that I can think of

Cons

The assistant GM is racist the HR people that work in the office are horrible. The union wraps don’t even contact you when you need them.

SSP Group Response

1y

Thank you for providing this input. We regret that your experience did not reflect SSP America’s commitment to building a fair and inclusive work environment.

4.0

Apr 9, 2025

peets barista

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

great benefits and great staff

Cons

somewhat unorganized and lots of call outs

SSP Group Response

1y

We appreciate this information. We’re glad you enjoyed working with SSP America.

2.0

Apr 5, 2025

Pay is good but everything else is a dead flag

Cashier

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, healthcare insurance, easy work, pays more that comparable jobs

Cons

Least professional place I've ever worked, disorganized management with heavy preferential treatment and worst employees I've ever seen in terms of having a grudge against the customers and way too pissed about their own job (??) to not be toxic and as rowdy and uncouth as possible.

SSP Group Response

1y

Thank you for providing this feedback. SSP America strives to create a professional and supportive environment for all team members. We're sorry to hear about your negative experience.

Viewing 94 - 96 of 1,190 Reviews

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Don’t work there

peets barista

Pay is good but everything else is a dead flag

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