Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 71 reviews)); "Some colleagues were friendly and supportive" ((in 43 reviews)); "Friendly staff and there was free lunch when i was there" ((in 33 reviews)); "Benefits are good and part of a union" ((in 32 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 80 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 65 reviews)); "Long hours and 3am starts" ((in 53 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 27 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 17, 2021

Enjoyable job, management sometimes questionable

Bartender/server

Recommend

CEO approval

Business Outlook

Pros

I worked at stansted airport and thoroughly enjoyed my job, got on well with team leaders and managers. However, I did witness that management was unprofessional at times and even sometimes incompetent (bar stocking was a joke, until a change of manager after which it got better)

Cons

Minimum wage, can be quite clicky in the work place if you arent friendly with the right people you may not get the pleasant jobs. Monthly pay was REGULARLY WRONG (Underpaid, not overpaid of course..) but could be corrected if you count your hours and keep track

3.0

Jan 14, 2021

Okay

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Good team and could have fun Flexible hours

Cons

Long hours High prices and unhappy customers

3.0

Jan 12, 2021

OK place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There was a lot of work available - up to 7 days a week if you wanted

Cons

Minimal training means the first month is very tough

Viewing 973 - 975 of 1,190 Reviews

Jobs at SSP Group