Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 46 reviews)); "Friendly staff and there was free lunch when i was there" ((in 39 reviews)); "Benefits are good and part of a union" ((in 33 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 82 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.0

Culture & values

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 25, 2018

A big diversified company.

Barista

Recommend

CEO approval

Business Outlook

Pros

To work in different stores, get experience with different working atmosphere, good unity among employees, food allowances also available for the employees.

Cons

Since its airport so no fixed time to work and needs to be flexible to work anytime fixed by the employer.

4.0

Jan 23, 2018

All depends on your close team ...

Barista

Recommend

CEO approval

Business Outlook

Pros

- Good team members make it worth the while - If you love coffee, this is the place

Cons

- Management egos can ruin all - Pay is low, even for retail standards - You'll be lucky to get proper training. Again, depends on the people around you. - Not much in the way of career progression. - You are ultimately replaceable in the blink of an eye, due to heavy emphasis on sales numbers and nothing else.

3.0

Jan 21, 2018

Okay Company, Bad pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very quick to get the job, flexible hours

Cons

Very bad pay for the working hours.

Viewing 1117 - 1119 of 1,190 Reviews

Jobs at SSP Group