Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Great Culture and good teamwork environment." ((in 23 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 68 reviews)); "Long hours and 3am starts" ((in 51 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.0

Culture & values

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Nov 16, 2017

Worst company to work at

Team member barista

Recommend

CEO approval

Business Outlook

Pros

None there is nothing good about working for this company, no pros for working in this company. The place is ridiculous

Cons

Managers have no clue what they do . Team leader treat the staff like crap total lack of respect . The amount of work that is given is ridiculous considering you only get minimum wage . Only tram leaders and managers get bonuses . Staff bonuses are unreachable

1.0

Nov 10, 2017

AWFUL

Barista

Recommend

CEO approval

Business Outlook

Pros

Some staff members antisocial working hours extra pay

Cons

no chance of making bonus terrible management Unorganised Poor standards of food and hygiene Agressive staff not dealt with

3.0

Oct 27, 2017

SSP Team Leader

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good overtime, Friendly staff, Never bored!

Cons

Get sent home early when its dead

Viewing 1123 - 1125 of 1,190 Reviews

Jobs at SSP Group