Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 69 reviews)); "Some colleagues were friendly and supportive" ((in 45 reviews)); "Great team to work with." ((in 38 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Great Culture and good teamwork environment." ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 185 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Many managers have no clue what they are doing." ((in 69 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,191 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Jan 22, 2022

A Job Usually Pays

Line cook

Recommend

CEO approval

Business Outlook

Pros

Not with them long enough to comment

Cons

Most distressing of all was trying to get paid. They didn't process my direct deposit so I received a check one week after payday. Numerous calls were made about it with lots of yatatyatayata, A long story but suffice to say it is to hard to get paid and I'm not the only one who had trouble. Also the managers seem to think they live in the past the way they talk down to employees. It is extremely rude. Don't they know there is a labor shortage? Found a new job quickly and quit. One month after starting for them I still haven't been paid and I have fond a new job. I sure hope they pay me and I don't have to file a labor claim.

5.0

Jan 4, 2022

Great place to work

Bartender

Recommend

CEO approval

Business Outlook

Pros

Benefits Good life/work balance Great money

Cons

Sometimes flighty staff and at times high turnover

5.0

Dec 27, 2021

Great company

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Was a great company to work

Cons

Just that I had to move why I resign

Viewing 163 - 165 of 1,191 Reviews

Jobs at SSP Group

Assistant Restaurant Manager

Assistant Restaurant Manager

SSP Group

SSP Group reviews

Company ratings over time

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Reviews by job title

A Job Usually Pays

Great place to work

Great company

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