SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)
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George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Aug 11, 2020

Not recommended

Recommend
CEO approval
Business Outlook

Pros

There is no pros as I think of so far

Cons

Low pay, not that much to learn, management is really bad. Overall I don’t recommend working here at all!

2.0
Aug 11, 2020

Overworked and understaffed

Recommend
CEO approval
Business Outlook

Pros

Free food but could not use meal cards on any steak, fish and certain menu items. $20 limit so being at an airport meant we were always paying out of pocket. Some good people.

Cons

Made us work more than 50 hours a week. Servers and bartenders made way more than us and didn’t respect us. Rampant sexual harassment by directors. One actually was fired. Numerous incidents with employees and even customers that were not addressed. Incompetent management overall. You’re an attractive female, don’t worry, you can sleep your way to the top.

3.0
Jul 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Before Covid it was always busy

Cons

Overworked managers and understaffed restaurants led to most days them taking their frustrations out on servers. Any positive managers that were ever hired were taken advantage of until they left. Operations managers and Human Resources was a complete joke.

Viewing 202 - 204 of 1,190 Reviews

Glassdoor has 1,853 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.