Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Supportive Management and environment, ability to move to other roles and Job shadow other departments." ((in 6 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Pay is low for the area" ((in 7 reviews)); "Zero training" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

STCU reviews

4.2

77% would recommend to a friend

(118 total reviews)

Lindsey Myhre

100% approve of CEO

75% positive business outlook

Ratings by category

4.3

Culture & values

4.1

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

3.9

Compensation and benefits

3.6

Senior management

STCU has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The STCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

1.0

Oct 12, 2018

Bad pay

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Branch level employees are great

Cons

The people doing all the work are always asked to do more and never compensation for their extra work.

STCU Response

7y

Our branch teams are great, we couldn’t agree more! Thanks for your feedback about compensation. It is something we take seriously and is always top of mind for us. We regularly review our salary ranges and employee’s pay rates and make adjustments as warranted across the credit union. We will continue to make this a focus and priority.

4.0

Oct 6, 2018

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers Benefits Company love to have fun

Cons

Lower pay than the market Lack of discipline for subpar performers

STCU Response

7y

Thanks for your feedback and for taking the time to write a review. As mentioned in another response, compensation is something we take seriously here and is always top of mind. We regularly review our salary ranges and employee pay rates and make adjustments as warranted. Our leaders are encouraged to develop their employees as well as given tools and support to work though situations with employees to ensure performance meets expectations. We hope you continue to enjoy your coworkers, the benefits and the fun atmosphere.

5.0

Sep 28, 2018

Credit Union Joy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

STCU has one of the best Cultures to help relieve the stress of day to day tasks helping work become fun and not so much of a chore.

Cons

Changes that could be done to improve are slow and drawn out.

STCU Response

7y

Thanks for your years of service! We are so glad to hear the STCU culture helps you relieve the stress of those day to day tasks. We look forward to your future contributions to the credit union!

Viewing 82 - 84 of 118 Reviews

Jobs at STCU

Teller (traveling position-Spokane Valley region)

Spokane Valley, Spokane, WA

Contact Center Operations Representative

AVP - Business Banking Officer

STCU

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Credit Union Joy

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