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      STCU

      Engaged Employer

      STCU reviews

      4.2

      77% would recommend to a friend

      (118 total reviews)
      avatar

      Lindsey Myhre

      100% approve of CEO

      75% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Senior management

      STCU has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The STCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      118 reviews
      5.0
      Jan 1, 2025

      Loved my workplace

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved celebrating achievements, motivated coworkers, management cared about me personally.

      Cons

      Spread thin sometimes during busy days.

      avatar
      STCU Response
      1y
      Thank you for taking the time to leave this review and sharing your experience with us! It’s so great to hear that you loved your time at STCU and felt supported by both your coworkers and management. Celebrating achievements and fostering a caring workplace culture are such important values to us. We appreciate your feedback about the busier days and will share it with leadership. Thank you for your contributions and we wish you the very best in the future!
      4.0
      Nov 21, 2024

      Great Organization

      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and organization that makes a difference locally

      Cons

      Branch management can be out of touch. Not an emphasis on encouragement and coaching

      avatar
      STCU Response
      1y
      Thank you for sharing your thoughts with us. We’re glad to hear you appreciated our culture and the impact we’re making locally! Thank you for your feedback; we're committed to continuously improving and exploring ways to enhance management support and coaching across the organization. We wish you the best in your future endeavors!
      4.0
      Aug 27, 2024

      Pros & Cons

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive Management and environment, ability to move to other roles and Job shadow other departments. Can work remote once 85% adherence is met on a consistent basis for several months in a row in the office.

      Cons

      High Stress, constantly need to meet adherence goals and performance metrics. Verification and attention to detail is extremely important, you cannot mess up can lead to immediate termination. System Challenges, outdated and slow can be frustrating as well as phones, system outages. Can slow down ability to provide excellent service and so a lot of people just don't. Pressure to perform, the focus on metrics and adherence to always perform at a high level everyday can be exhausting. Strict adherence to schedule can limit flexibility, VERY rigid work experience.

      avatar
      STCU Response
      1y
      Thank you for sharing your experience with us. We're glad you found value in our supportive environment and growth opportunities. We appreciate your feedback on streamlining processes and balancing workloads, and we’ll make sure to pass along your insights. Thank you for your contributions, and we wish you the best in your future endeavors.
      Viewing 10 - 12 of 118 Reviews
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      ReviewsSTCU reviews

      Glassdoor has 120 STCU reviews submitted anonymously by STCU employees. Read employee reviews and ratings on Glassdoor to decide if STCU is right for you.