Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 78 reviews)); "People I work with are great." ((in 27 reviews)); "The pay is good." ((in 24 reviews)); "Friendly coworkers" ((in 12 reviews)); "Easy job and work from home" ((in 11 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 15 reviews)); "several years ago we had major layoffs" ((in 13 reviews)); "Constant favoritism" ((in 13 reviews)); "horrible training" ((in 12 reviews)); "Upper management hired from outside does not comprehend what the company actually does, removes processess and procedures that are customer oriented, focused on quantity over quality, poor treatment of employees, tracking system that is difficult to understand and follow, upper management cusses at employees and threatens them, bad mouthing one another" ((in 12 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville , Orlando

Skip to content Skip to footer

Notifications

SWBC

SWBC reviews

3.0

37% would recommend to a friend

(495 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

4.0

Jun 15, 2016

Stay humble

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company with awesome benefits. It feels like a ma and pop kind of company but is really growing. I love my team mates

Cons

Management can be a lot better. The director is very unprofessional, rude, shady and shows no respect for many of us. If you are not her "minion" she will look down on you. In other words if u have any kind of opinion then you are wrong. Other than that for the most part this is a great company

5.0

Jun 8, 2016

Great atmosphere and benefits!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

SWBC is a great company to work for with a fun and inspiring environment.

Cons

Rapid growth has caused situations where proper planning of scalability didn't occur, so there's a lot going on to make things more stable.

1.0

May 27, 2016

Cheap Company

Senior loan processor

Recommend

CEO approval

Business Outlook

Pros

Free health insurance and gym membership, decent 401k plan. Stable company.

Cons

I've been gone about a month now and still haven't received my last paycheck with my commission for the previous month. No one will call me back, it is getting ridiculous. I will never recommend this company to anyone.

Viewing 436 - 438 of 495 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at SWBC

Payment Reminder Services Rep (Remote After Training)

Production Worker - $22 per hour (Full-time – 40 hrs per week)

SWBC reviews FAQs

Related searches: SWBC jobs | SWBC salaries | SWBC benefits | SWBC interviews

Reviews SWBC reviews

SWBC

SWBC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stay humble

Great atmosphere and benefits!

Cheap Company

Top companies for "Compensation and Benefits" near you

Jobs at SWBC

SWBC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

SWBC reviews FAQs

Jobs at SWBC